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Privacy Policy

Digby School Resources Pty Ltd

Privacy Policy

Digby School Resources Pty Ltd (“Digby School Resources”, “we”, “our” or “us”) is committed to protecting the privacy of personal information and complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose and store personal information.

  1. Personal Information We Collect

We may collect personal information including, but not limited to:

  • names, job titles and contact details of school staff and authorised purchasers
  • delivery and billing addresses
  • email addresses and telephone numbers
  • account, ordering and payment information
  • communications between you and Digby School Resources

We only collect information that is reasonably necessary to conduct our business.

  1. How We Collect Personal Information

Personal information is collected when you:

  • create or use an account with Digby School Resources
  • place an order or issue a purchase order
  • contact us by phone, email or online enquiry
  • interact with our website

We may also receive information from authorised representatives within your organisation.

  1. How We Use Personal Information

We use personal information to:

  • process and fulfil orders
  • manage accounts, invoicing and payments
  • deliver goods and communicate about deliveries
  • respond to enquiries and provide customer support
  • meet legal and regulatory obligations

We do not sell personal information to third parties.

  1. Disclosure of Personal Information

We may disclose personal information to:

  • delivery and logistics providers
  • IT service providers who support our systems
  • professional advisers where required
  • government authorities where required by law

All third parties are required to handle personal information in accordance with privacy laws.

  1. Storage & Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure.
Information is stored securely in electronic systems and only accessed by authorised personnel.

  1. Access & Correction

You may request access to personal information we hold about you and request corrections if information is inaccurate, incomplete or out of date.
Requests should be made in writing and will be responded to within a reasonable time.

  1. Marketing Communications

Digby School Resources may send account-related or product information relevant to your organisation.
You may opt out of marketing communications at any time by contacting us or using unsubscribe options where provided.

  1. Website & Cookies

Our website uses cookies to improve functionality and user experience.

Cookies and similar technologies. Cookies, local storage, web beacons and pixels enable essential functionality (e.g. shopping cart, login), analytics and personalised advertising. You can control cookies in your browser settings—some features may not work if disabled.

  1. Changes to This Policy

This Privacy Policy may be updated from time to time. The current version will always be available on our website.

  1. Data Breaches

If an eligible data breach is likely to result in serious harm, we will:

  • promptly investigate and assess the breach;
  • notify affected individuals and the OAIC as soon as practicable; and
  • advise you of steps you can take to protect yourself.
  1. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Digby School Resources Pty Ltd


PO Box 82 North Sydney, NSW 2059

Email: privacy@digby.com.au

 

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